By using the services of Crateful Mom UAE, you agree to the following terms of service:

Orders: All orders must be placed through our website, social media or by contacting us directly. We reserve the right to accept or reject any order for any reason.

Payment: 50% of the payment must be made when the order is placed, with the remaining to be paid upon delivery/completion. We accept various forms of payment, such as cash on delivery (COD), MePay and direct bank transfers.

Production Time: Production time for personalized goods varies depending on the item and the complexity of the customization. We will provide an estimated production time when an order is placed, but please note that this is an estimate and not a guarantee.

Shipping: We will ship the personalized goods to the address provided by the customer at the time of the order. Shipping times vary depending on the destination, and we are not responsible for any delays caused by the shipping carrier.

Returns and Refunds: Because personalized goods are made to order, we do not accept returns or provide refunds unless there is a defect or mistake on our part. If you receive a defective or incorrect item, please contact us within 48 hours of receipt for instructions on how to proceed.

Intellectual Property: By placing an order, you warrant that you do not have the right to use any trademark, logo, or other intellectual property that is used in the customization of the goods.

Limitation of Liability: Crateful Mom UAE shall not be liable for any damages arising from the use of our services or products, including but not limited to, indirect, incidental, special, or consequential damages.

Governing Law: These terms of service shall be governed by and construed in accordance with the laws of the UAE, without giving effect to any principles of conflicts of law.

Changes to Terms of Service: We reserve the right to update or modify these terms of service at any time and will post the revised terms on our website. Your continued use of our services following any changes to these terms of service will constitute your acceptance of such changes.

If you have any questions or concerns about these terms of service, please contact us at: Number: +971 55 522 1617

Email address: mehreenjaved01@gmail.com